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RTO # 40833

PRONA101 Stepping into Team Leadership

High performance teams don’t just happen. They are built and shaped by great team leaders. This course will teach you valuable insights as you step into this new leadership role and help you put your best foot forward.

MANNA139 Embracing Teamwork

When you work in retail, you work in a team. Although the old saying of “there is no “I” in team” sound like a cliché, it stays true and is fundamental to the understanding of teamwork. Let’s explore how teamwork can improve your working environment, and your day to day job satisfaction.

MANNA130 Change Management

All organizations are bound to change, and the greatest way to deal with it is to prepare. In this course, let’s talk about managing change and why it’s paramount to success in the modern workplace.

MANNA131 Managing Difficult Conversations

Whether you’re managing a remote team online or a group of employees in an in-office environment, difficult conversations may occur between colleagues or the people that you lead from time to time. This course covers the importance of having difficult conversations with your team, and how everyone including leaders can handle these kinds of conversations […]

MANNA134 Performance Management

This course focuses on practical ways for establishing role clarity, giving, receiving, processing feedback effectively, and maintaining objectivity in managing underperformance.