Understand how high-performance individuals should build and enhance relationships
This course will list and explain 7 benefits to corporate team building.
When you work in retail, you work in a team. Although the old saying of “there is no “I” in team” sound like a cliché, it stays true and is fundamental to the understanding of teamwork. Let’s explore how teamwork can improve your working environment, and your day to day job satisfaction.
Understand the importance of negotiation and how to master this skill.
This course focuses on practical ways for establishing role clarity, giving, receiving, processing feedback effectively, and maintaining objectivity in managing underperformance.
This course provides essential knowledge and strategies for effective crowd management during large retail events. Participants will learn how to identify when crowd management is necessary, understand their role in the event, and gain skills for planning and preparation. The course covers crucial steps for managing crowd flow during the event, including the entrance, event […]
Creating value for customers helps sell products and services.
Let’s explore the basics of Customer Service in a Call Centre environment.
This course is an overview of how to create a positive customer experience by providing great customer service in the retail industry. This emphasises the role customer service plays in a customer’s overall experience with a brand. It talks about qualities of good customer service, ways to create good first impressions, ways to effectively interact […]
Learn about the basic communication skills you need in Project Management to work effectively with others in the workplace.
The Centre: 6/59 Smeaton Grange Rd, Smeaton Grange NSW 2567 Wollongong - 32/7 Waynote Pl, Unanderra NSW 2526
3003 East Michigan Ave 1010 Lansing, MI 48912
Galaxias Building 4A Floor 6 Skouze Str. Pireaus 18536
Level 8 139 Quay Street Auckland Central 1010
