PRONA120 Retail Services Communication
This course is designed to help you improve your communication in the workplace. We look at the skills which come together to create good communication.
PRONA121 Effective Communication
It takes revamping our skills and learning new ideas to keep communicating effectively. In this course, we will discuss the ways in which you can improve your communication skills when speaking with someone directly, in public or virtually.
PRONA122 Security Roles in Communications
This course will teach you how to be an effective communicator as a part of the security team through a basic introduction of the components, methods, and common obstacles in various communication processes. Source: “8-hour Pre-Assignment Training Course for Security Guards” by New York State Division of Criminal Justice Services (NYS DCJS)
PRONA123 Remote Working
This course focuses on beneficial practices made available for remote working.
PRONA124 Startup Product Development
In this course, we’ll explore the underlying concepts and principles that drives your product team towards success.
PRONA125 Mentorship
How to lead by example
PRONA116 Leadership and Communication
This is a short module that allows you to discover your leadership styles.
PRONA106 Captivator
Learn how to expand your understanding and influence others.
PRONA107 Ways to Positively Influence Customers Call Center
Being a positive influence on customers brings a positive customer experience and reels in more customers. Learn to influence our customers positively by taking this course.
PRONA108 Embracing Teamwork
When you work in retail, you work in a team. Although the old saying of “there is no “I” in team” sound like a cliché, it stays true and is fundamental to the understanding of teamwork. Let’s explore how teamwork can improve your working environment, and your day to day job satisfaction.