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RTO # 40833

Course Category: CPD Courses

PRONA126 Email Campaigns and Strategies

Email has been an indispensable tool in Sales and Marketing Campaigns for decades now. This course covers some facets of a successful email marketing campaign.

PRONA127 Business Operator

Explore throughout this course how a business operator generates profits consistently in line with company targets.

PRONA128 Cyber Security

As we live in today’s technological age, criminals have found a way to interrupt an organization’s operations and even steal valuable information from their victims through cyber attacks. This course provides the information you need to know about the different kinds of cyber attacks and the safety precautions that you can take to avoid them.

PRONA130 Salesforce for the Sales Force

A good company is able to provide their customers with well-rounded services from the start until the end of their transaction. Let Salesforce help you with doing exactly that! Know more about Salesforce as a customer relationship management (CRM) platform for sales through this course.

PRONA131 Duty of Care

This course focuses on the responsibilities of workers, managers, and supervisors in fulfilling their duty of care responsibilities in the workplace.

PRONA132 The Future of Work

This course covers the different trends that can be applied by leaders and people looking to start their own business to effectively manage and cultivate their organization in the fast-paced world we’re currently living in. Learn about organizational design, network of teams, distributed teams, and the cutting-edge work practices of the future.

PRONA117 Effective Communication in Customer Service

As a customer service agent, you must ensure that you and your customer are on the same page. Active listening is the foundation of effective communication that allows this to happen. Want to nail your upcoming customer call? Take this course to develop your listening skills!