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RTO # 40833

MANNA107 Competition and Consumer Law AUS

This course provides pieces of information about what comprises the Australian Competition and Consumer Law. This tackles consumer rights and guarantees, repair, replacement or refund policy, anti-competitive behaviour (e.g. cartel conduct, misuse of market power, unconscionable conduct, etc.), false advertising (including managing online reviews) and pricing and surcharging (including price fixing, payment surcharges, etc.).

MANNA108 Mental Health in the Workplace

This course aims to shed light on mental health issues, empower leaders and managers to spot the signs of mental health issues, know how to prevent & intervene when necessary, and how to maintain a culture where all employees are supported and empowered to thrive in the workplace.

MANNA110 Duty of Care

This course focuses on the responsibilities of workers, managers, and supervisors in fulfilling their duty of care responsibilities in the workplace.

MANNA103 Business Operator

Explore throughout this course how a business operator generates profits consistently in line with company targets.

MANNA105 Understanding Customer Motivations

In taking this course, store managers and supervisors can gain an in-depth understanding of customer psychology. This course provides answers to questions such as why customers come to certain stores, and why they buy what they buy.

MANNA106 Wellbeing Trust and Feedback at Work Employee Track

Over a third of shift workers want their employer to focus more on wellbeing, and others are seeking a culture with more trust, openness and compassion. Based on research by Deputy, this course has been created to improve the communication between you and your manager. The aim is to help support career development, build trust, […]