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RTO # 40833

PRONA130 Salesforce for the Sales Force

A good company is able to provide their customers with well-rounded services from the start until the end of their transaction. Let Salesforce help you with doing exactly that! Know more about Salesforce as a customer relationship management (CRM) platform for sales through this course.

PRONA131 Duty of Care

This course focuses on the responsibilities of workers, managers, and supervisors in fulfilling their duty of care responsibilities in the workplace.

PRONA132 The Future of Work

This course covers the different trends that can be applied by leaders and people looking to start their own business to effectively manage and cultivate their organization in the fast-paced world we’re currently living in. Learn about organizational design, network of teams, distributed teams, and the cutting-edge work practices of the future.

PRONA133 Beginning to Lead a High Performing Team

So you just landed your first leadership role, and you want to nail it. It’s your lucky day. In this course, we’ll be talking about the qualities of high-performing teams, how management and leadership differ and how each can learn from the other, and the infamous “leadership shadow”, or how you can improve your self-awareness […]

PRONA136 Managing Remote Employees

New ways of working are becoming the norm, while this shift can bring many challenges these can easily be overcome and avoided by following the practical tips provided in this course.

PRONA126 Email Campaigns and Strategies

Email has been an indispensable tool in Sales and Marketing Campaigns for decades now. This course covers some facets of a successful email marketing campaign.

PRONA117 Effective Communication in Customer Service

As a customer service agent, you must ensure that you and your customer are on the same page. Active listening is the foundation of effective communication that allows this to happen. Want to nail your upcoming customer call? Take this course to develop your listening skills!