SPECNA003 Mental Health First Aid

Learn how to recognize and respond to signs of mental distress in others with confidence and care. This course introduces key concepts like Maslow’s Hierarchy of Needs and the Mental Health Framework to help you understand the root causes of emotional and behavioral crises. You’ll gain practical strategies for de-escalating threatening or inappropriate behavior, supporting emotionally disturbed individuals, and applying structured approaches to promote safety, empathy, and resolution in challenging situations.