CATEGORY: Emergency Centre

ECCPD132 Establish and Manage Client Relationships

Course Access: Lifetime
Course Overview

This CPD course focuses on the skills and strategies necessary for establishing and managing effective client relationships in a professional setting. It covers communication techniques, understanding client needs, setting expectations, and handling feedback and conflicts. Participants will learn to build trust, foster long-term relationships, and enhance client satisfaction, contributing to successful outcomes and the growth of their professional practice.

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