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RTO # 40833

PRONA107 Ways to Positively Influence Customers Call Center

PRONA107 Ways to Positively Influence Customers Call Center

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Clinical Practice Training On The Job.
Gain Experience In Real-Life Emergencies.

Description

Being a positive influence on customers brings a positive customer experience and reels in more customers. Learn to influence our customers positively by taking this course.

Course Fees

Full Course Fee:

$15.00

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Requirements

  • All learning material for this unit is provided via our online learning portal.

  • A learner undertaking this course will require a specific skill level in Language, Literacy and Numeracy.

    The course has been assessed as requiring the following Australian Core Skills Framework levels:

    • Learning – Level 2
    • Reading – Level 2
    • Writing – Level 2
    • Oral Communication – Level 1
    • Numeracy – Level 1