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RTO # 40833

MANNA105 Understanding Customer Motivations

MANNA105 Understanding Customer Motivations

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Study 24/7 Anywhere Anytime.
Clinical Practice Training On The Job.
Gain Experience In Real-Life Emergencies.

Description

In taking this course, store managers and supervisors can gain an in-depth understanding of customer psychology. This course provides answers to questions such as why customers come to certain stores, and why they buy what they buy.

Course Fees

Full Course Fee:

$15.00

Requirements

  • All learning material for this unit is provided via our online learning portal and all equipment is provided for the practical assessments.
  • A learner undertaking this course will require a specific skill level in Language, Literacy and Numeracy.

    The course has been assessed as requiring the following Australian Core Skills Framework levels:

    • Learning – Level 2
    • Reading – Level 2
    • Writing – Level 2
    • Oral Communication – Level 1
    • Numeracy – Level 1