Type of website: Ecommerce
Effective date: 23rd day of October, 2023
www.emset.com.au (the “Site”) is owned and operated by EMS Education & Training. EMS
Education & Training is the data controller and can be contacted at:
mike@emset.com.au
(02) 8088 734
6/59 Smeaton Grange Rd, Smeaton Grange NSW 2567
Purpose
The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the
following:
1. The personal data we will collect;
2. Use of collected data;
3. Who has access to the data collected;
4. The rights of Site users; and
5. The Site’s cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European
Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation
(the “GDPR”). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data
Protection Act 2018.
Consent
By using our Site users agree that they consent to:
1. The conditions set out in this Privacy Policy.
When the legal basis for us processing your personal data is that you have provided your consent to
that processing, you may withdraw your consent at any time. If you withdraw your consent, it will
not make processing which we completed before you withdrew your consent unlawful.
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You can withdraw your consent by: Contacting the Data Protection Officer.
Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for
doing so under Article 6 of the GDPR.
We rely on the following legal bases to collect and process the personal data of users in the EU:
1. Users have provided their consent to the processing of their data for one or more specific
purposes; and
2. Processing of user personal data is necessary for us to comply with a legal obligation. If a
user does not provide the the personal data necessary for us to perform a legal obligation the
consequences are as follows: They cannot commence training.
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not
collect any additional data beyond the data listed below without notifying you first.
Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:
1. Location;
2. Address; and
3. Name.
Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:
1. First and last name;
2. Age;
3. Date of birth;
4. Sex;
5. Email address;
6. Phone number;
7. Address;
8. Payment information; and
9. Auto fill data.
This data may be collected using the following methods:
10. Creating an Account.
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or
indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in
this Privacy Policy.
The data we collect automatically is used for the following purposes:
1. For training records.
The data we collect when the user performs certain functions may be used for the following
purposes:
1. For training certification.
Who We Share Personal Data With
Employees
We may disclose user data to any member of our organisation who reasonably needs access to user
data to achieve the purposes set out in this Privacy Policy.
Third Parties
We may share user data with the following third parties:
1. Government Training Authority.
We may share the following user data with third parties:
1. Training Details.
We may share user data with third parties for the following purposes:
1. Government requirement.
Third parties will not be able to access user data beyond what is reasonably necessary to achieve the
given purpose.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
1. If the law requires it;
2. If it is required for any legal proceeding;
3. To prove or protect our legal rights; and
4. To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for
and have no control over their privacy policies and practices.
How Long We Store Personal Data
User data will be stored for 7 years.
You will be notified if your data is kept for longer than this period.
How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all of
our data on servers in secure facilities. All data is only accessible to our employees. Our employees
are bound by strict confidentiality agreements and a breach of this agreement would result in the
employee’s termination.
While we take all reasonable precautions to ensure that user data is secure and that users are
protected, there always remains the risk of harm. The Internet as a whole can be insecure at times
and therefore we are unable to guarantee the security of user data beyond what is reasonably
practical.
Your Rights as a User
Under the GDPR, you have the following rights:
1. Right to be informed;
2. Right of access;
3. Right to rectification;
4. Right to erasure;
5. Right to restrict processing;
6. Right to data portability; and
7. Right to object.
Children
The minimum age to use our website is 17 years of age. We do not knowingly collect or use
personal data from children under 16 years of age. If we learn that we have collected personal data
from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child
under 16 years of age has provided us with personal data their parent or guardian may contact our
data protection officer.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal
data, if we have disclosed your personal data and to who we disclosed your personal data, if you
would like your data to be deleted or modified in any way, or if you would like to exercise any of
your other rights under the GDPR, please contact our data protection officer here:
M Hammond
mike@emset.com.au
(02) 8088 0734
6/59 Smeaton Grange Rd, Smeaton Grange NSW 2567
Cookie Policy
A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data
relating to the user’s browsing habits. You can choose to be notified each time a cookie is
transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
1. Functional cookies
Functional cookies are used to remember the selections you make on our Site so that your
selections are saved for your next visits; and
2. Analytical cookies
Analytical cookies allow us to improve the design and functionality of our Site by collecting
data on how you access our Site, for example data on the content you access, how long you
stay on our Site, etc.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the
law and to reflect any changes to our data collection process. When we amend this Privacy Policy
we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users
periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary,
we may notify users by email of changes to this Privacy Policy.
Complaints
If you have any complaints about how we process your personal data, please contact us through the
contact methods listed in the Contact Information section so that we can, where possible, resolve the
issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a
supervisory authority. You also have the right to directly make a complaint to a supervisory
authority. You can lodge a complaint with a supervisory authority by contacting the Data
Commision Australia.
Contact Information
If you have any questions, concerns or complaints, you can contact our data protection officer, M
Hammond, at:
mike@emset.com.au
(02) 8088 0734
6/59 Smeaton Grange Rd, Smeaton Grange NSW 2567