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RTO # 40833

PRONA109 Email Etiquette GL

PRONA109 Email Etiquette GL

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Description

This course equips professionals with the skills for clear and professional email communication. Covering both essential practices and advanced strategies, this course guides learners in structuring emails with clarity, managing sensitive topics, handling follow-ups, and delivering polished closings, ensuring each message is respectful and effective.

Course Fees

Full Course Fee:

$15.00

Requirements

  • All learning material for this unit is provided via our online learning portal and all equipment is provided for the practical assessments.
  • A learner undertaking this course will require a specific skill level in Language, Literacy and Numeracy.

    The course has been assessed as requiring the following Australian Core Skills Framework levels:

    • Learning – Level 2
    • Reading – Level 2
    • Writing – Level 2
    • Oral Communication – Level 1
    • Numeracy – Level 1