Whether you’re managing a remote team online or a group of employees in an in-office environment, difficult conversations may occur between colleagues or the people that you lead from time to time.
This course covers the importance of having difficult conversations with your team, and how everyone including leaders can handle these kinds of conversations — we also included some tips on how to give negative feedback effectively, and how to deliver an authentic apology to your clients.
$15.00
A learner undertaking this course will require a specific skill level in Language, Literacy and Numeracy.
The course has been assessed as requiring the following Australian Core Skills Framework levels:
The Centre: 6/59 Smeaton Grange Rd, Smeaton Grange NSW 2567 Wollongong - 32/7 Waynote Pl, Unanderra NSW 2526
3003 East Michigan Ave 1010 Lansing, MI 48912
Galaxias Building 4A Floor 6 Skouze Str. Pireaus 18536
Level 8 139 Quay Street Auckland Central 1010
