This course enhances customer service skills through advanced communication techniques, focusing on building positive customer relationships, effective problem-solving, and delivering exceptional service experiences. Participants will learn to use empathy, clarity, and responsiveness to exceed customer expectations and foster loyalty.
$10.95
A learner undertaking this course will require a specific skill level in Language, Literacy and Numeracy.
The course has been assessed as requiring the following Australian Core Skills Framework levels:
The Centre: 6/59 Smeaton Grange Rd, Smeaton Grange NSW 2567 Wollongong - 32/7 Waynote Pl, Unanderra NSW 2526
3003 East Michigan Ave 1010 Lansing, MI 48912
Galaxias Building 4A Floor 6 Skouze Str. Pireaus 18536
Level 8 139 Quay Street Auckland Central 1010
