This course focuses on mastering effective communication skills specifically for customer service professionals. It emphasizes the importance of active listening, clear and concise messaging, and positive language to enhance customer interactions, resolve issues efficiently, and build lasting relationships with clients.
$10.95
A learner undertaking this course will require a specific skill level in Language, Literacy and Numeracy.
The course has been assessed as requiring the following Australian Core Skills Framework levels:
The Centre: 6/59 Smeaton Grange Rd, Smeaton Grange NSW 2567 Wollongong - 32/7 Waynote Pl, Unanderra NSW 2526
3003 East Michigan Ave 1010 Lansing, MI 48912
Galaxias Building 4A Floor 6 Skouze Str. Pireaus 18536
Level 8 139 Quay Street Auckland Central 1010
