This CPD course focuses on the skills and strategies necessary for establishing and managing effective client relationships in a professional setting. It covers communication techniques, understanding client needs, setting expectations, and handling feedback and conflicts. Participants will learn to build trust, foster long-term relationships, and enhance client satisfaction, contributing to successful outcomes and the growth of their professional practice.
$10.95
A learner undertaking this course will require a specific skill level in Language, Literacy and Numeracy.
The course has been assessed as requiring the following Australian Core Skills Framework levels:
The Centre: 6/59 Smeaton Grange Rd, Smeaton Grange NSW 2567 Wollongong - 32/7 Waynote Pl, Unanderra NSW 2526
3003 East Michigan Ave 1010 Lansing, MI 48912
Galaxias Building 4A Floor 6 Skouze Str. Pireaus 18536
Level 8 139 Quay Street Auckland Central 1010
